Everything homeowners ask us, answered plainly
Twenty of the questions our inspectors field every week — searchable, filterable and written the way we'd explain it standing in your driveway.
Most Austin homes between 20 and 40 squares are torn off and re-installed in a single day, with a crew of 8–12. Larger or steeper roofs run two to three days. We never leave a roof open overnight — it's dried in before the crew goes home.
Next step: Book a free inspection to get your exact timeline.
Look at concentration and age. Isolated damage on a roof under 15 years old is usually a repair. Widespread granule loss, curling across multiple slopes, or a second layer of shingles means replacement is the cheaper long-term option. Our inspection report states which one, with photos.
Next step: Get a written remaining-life estimate.
Yes. Commercial installs are phased nights, weekends or section-by-section. On a recent 42,000 sq ft flex building with nine tenants, we completed six weeks of work without a single tenant interruption.
Next step: Request a phased commercial proposal.
A thermal scan of the roof after sunset that reveals saturated insulation invisible from the surface. It lets us replace only the wet areas instead of tearing off the whole field — often saving 30–50% on a low-slope project.
Next step: Ask for a survey with your quote.
No. Over solid decking with synthetic underlayment, a standing seam roof measures quieter than asphalt shingles in a rainstorm. The drumming sound people remember comes from metal fastened to open purlins on a barn.
Next step: Compare metal to shingle for your home.
Roughly 1.8x to 2.4x up front, but it lasts two to three times as long, carries a Class 4 impact rating that lowers many insurance premiums, and reflects enough heat to cut attic temperatures meaningfully in a Texas summer.
Next step: Get a side-by-side cost breakdown.
Photograph anything visible from the ground, check gutters and downspouts for granule buildup, and call for a free inspection before you call your insurer. Filing a claim on undamaged roof rarely helps, and we'll tell you honestly if there's no case.
Next step: Free 24-hour storm assessment.
24/7/365 with an average 90-minute arrival inside Austin. We shrink-wrap or tarp the opening, protect interiors and document everything for your claim.
Next step: Save our emergency line.
Always. A Haag-certified LoveRain inspector attends the adjuster appointment with chalked, measured photos of every impact mark. We supplement missed line items — one recent claim recovered $9,400 the first estimate omitted.
Next step: Send us your claim number.
Yes, your deductible is your legal responsibility and Texas law prohibits contractors from waiving or absorbing it. Anyone offering to is putting your claim at risk.
Next step: Review your claim with an inspector.
50 years of manufacturer material coverage, 25 years of LoveRain workmanship, tear-off and disposal on covered replacements, and one free transfer to the next owner — with no deductible on covered repairs.
Next step: Read the full coverage breakdown.
Yes. Email us the closing date and buyer name within 60 days of sale and we reissue the certificate at no cost. It's a documented selling point at the closing table.
Next step: Request a transfer form.
Twice a year — spring after hail season and fall before the freeze — plus after any storm with hail or 60+ mph winds. Roofs on our ShieldCare plan last an average of six years longer.
Next step: Enroll in ShieldCare.
Never on asphalt. Pressure stripping removes the granules that protect the mat and voids most manufacturer warranties. Soft-wash with a manufacturer-approved solution is the correct method for algae streaking.
Next step: Ask about soft-wash service.
No. Our installers are on LoveRain payroll, covered by our workers' comp and trained in our yard. The crew on your roof wears our logo.
Next step: Meet the crew.
Plywood protection over beds and AC units, tarps down the slope lines, magnetic sweeps at midday and again at close of work. Foremen photograph the property before and after.
Next step: See how our process works.
Yes — plans from $0 down, including 12-month same-as-cash and fixed-rate terms up to 15 years. Soft credit check for pre-qualification, no impact on your score.
Next step: Pre-qualify in about two minutes.
Absolutely. Homeowners often finance the deductible and any upgrade delta — for example moving from shingle to standing seam — while insurance covers the approved scope.
Next step: Talk through your options.
Free inspections are typically scheduled within 48 hours across Austin, Round Rock, Cedar Park, Georgetown and Pflugerville. Emergencies are dispatched immediately, day or night.
Next step: Pick a time that works.
Twelve Central Texas cities dispatched from our Austin yard, from Georgetown down to San Marcos and out to Dripping Springs and Bastrop.
Next step: Find your city.
Get a real answer from a real roofer
No call centers. Your question goes to an inspector who has walked thousands of Central Texas roofs.