Privacy Policy

1. Introduction

LoveRain Roof Co. respects the privacy of the people who visit our website. This Privacy Policy describes how information may be collected, used and handled when you browse LoveRainRoof.com, submit a form, request a roof inspection, contact us, or otherwise interact with the website.

By using this website you acknowledge the practices described here. If you do not agree with this policy, please do not submit information through the site.

2. Information Visitors May Provide

You may choose to give us information when you fill out a form or reach out to us. Depending on the form you use, that information may include:

• Name
• Phone number
• Email address
• Property or service address
• The roofing service you are requesting
• Preferred appointment time or preferred contact method
• Messages, notes or project descriptions
• Roof or property photographs uploaded through a form
• Any other information you voluntarily submit through the website

3. Information Collected Automatically

Like most websites, this site may automatically receive limited technical information when you visit. That information can include:

• IP address
• Browser and device type
• Pages visited on the site
• Referring pages or links
• Approximate location derived from an IP address
• Date and time of visits
• General website interaction information
• Cookies or similar technologies, where used

4. How Information May Be Used

Information submitted through the website may be used to:

• Respond to inquiries and questions
• Schedule or discuss a roof inspection
• Communicate about requested roofing services
• Review information and photos submitted about a property
• Provide customer service and follow-up
• Improve website usability and performance
• Help maintain the security of the website
• Keep appropriate business and service records
• Send service-related communications about a request you made
• Send marketing communications only where permitted by law and where appropriate consent has been provided

5. Calls, Text Messages and Email

When you provide a phone number or email address and ask us to contact you, we may use that information to respond about your inquiry or the service you requested. These are service-related communications tied to the request you submitted.

Any marketing calls, text messages or emails would only take place where legally permitted and where appropriate consent has been obtained. You can ask us to stop contacting you for marketing purposes at any time using the contact details at the end of this policy.

6. Cookies and Similar Technologies

Cookies are small files a website may store in your browser. They can be used for essential functionality, remembering preferences, measuring performance, general analytics, security and other legitimate website purposes.

Most browsers let you view, block or delete cookies through their settings. Blocking some cookies may affect how parts of the website work.

7. Sharing of Information

We do not sell your personal information simply because you submitted a roofing inquiry through this website.

Information may be shared with service providers or contractors who help us operate the website or run our business, and only where reasonably necessary for them to perform that work, subject to appropriate handling expectations.

Information may also be disclosed where required by law or legal process, where reasonably necessary to protect rights, property or safety, or in connection with a legitimate business transaction such as a merger, acquisition or transfer of business assets.

8. Uploaded Photos and Property Information

Some forms on this website allow you to upload photographs of your roof or property. If you choose to upload them, those materials may be used to understand your inquiry, evaluate roofing concerns, communicate with you about requested services and maintain appropriate service records.

Please do not include unnecessary sensitive personal information in photographs or attachments you upload — for example documents, identification, or images of people that are not relevant to the roofing question you are asking about.

9. Data Security

We may use reasonable administrative, technical and organizational safeguards intended to protect information submitted through the website.

However, no method of transmitting information over the internet and no method of electronic storage can be guaranteed to be completely secure. Information is submitted at your own discretion.

10. Data Retention

Information may be retained for as long as reasonably necessary for the purposes it was collected for, including responding to your inquiry, providing services, meeting business and legal obligations, resolving disputes, maintaining security and keeping appropriate records.

11. Third-Party Websites and Social Media

This website links to LoveRain Roof Co. social media profiles and may include other external links. Those websites and platforms are operated by third parties under their own privacy policies and terms.

LoveRain Roof Co. is not responsible for the privacy practices, content or handling of information by those external services. We encourage you to review their policies before providing information to them.

12. Children's Privacy

This website and our roofing services are not directed toward children under 13, and we do not knowingly seek to collect personal information from children under 13 through the website.

If you are a parent or guardian and believe a child under 13 has submitted information through this website, please contact us using the phone number or postal address below so we can review the request and take appropriate action.

13. Privacy Rights

Depending on where you live, applicable law may provide you with certain rights concerning personal information you have submitted.

You may contact us to ask about information you previously submitted through this website, to request a correction, or to request deletion. We will handle those requests in line with applicable legal requirements and legitimate business and recordkeeping needs, and we may need to verify your identity before acting on a request.

14. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to the website, our practices, or legal requirements. When a significant revision is made, the “Last Updated” date at the top of this page will be changed accordingly. Please review this page from time to time.